Our service channels

We are always eager to assist you. You can contact us through the several channels listed below:

Online banking

We designed bebasata online banking to be user friendly so that you can regulate your banking transactions securely and easily.

Mobile app

Manage all your financial transactions from the ease of your mobile device.

Customer solution center: 16607

Our dedicated customer solution center is available 24/7 to help you and respond to all your inquiries.

Clients’ inquiries: customer.inquiry@bebasata.qnb.com.eg

Should you have any inquiries, please don’t hesitate to email us.

Complaints handling:  customer.experience@bebasata.qnb.com.eg

If you have any concerns or feedback, please contact us from this address and we will be delighted to hear from you.

ATMs of all domestic and foreign banks (QNB ATM)

You can use ATMs locally and internationally to withdraw money at any time; you also can deposit money in your account through QNB ATMs widespread network.

Clients’ requests:  authorized.email@bebasata.qnb.com.eg (via clients’ authorized mails)

If you have any requests and want our team to assist you, please don’t hesitate to contact us here from your authorized email registered at bebasata.